Terms of Service
Introduction
Welcome to midentcare.com. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. General Conditions
1.1. Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time, subject to applicable laws.
1.2. Transfer of Data: You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
1.3. Modifications to Services: We reserve the right to modify or discontinue the Services (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services.
2. User Account
2.1. Account Responsibility: To access certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
2.2. Account Information Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
2.3. Account Termination: We may suspend or terminate your account or your use of the Services at any time, for any reason, including without limitation if we believe that you have violated these Terms. You are personally liable for any orders that you place or charges that you incur prior to termination.
3. Product Information and Orders
3.1. Accuracy of Information: We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
3.2. Right to Cancel Orders: We reserve the right to refuse or cancel orders at our discretion, including, but not limited to, orders that contain incorrect pricing or product descriptions, or where we suspect fraudulent activity. If we cancel an order after you have been charged, we will issue a credit to your original method of payment.
3.3. Product Availability: We cannot guarantee the availability of any product at the time of your order. In the event a product is not available, we will notify you and provide alternatives or a refund.
4. Payment and Billing
4.1. Payment Authorization: By providing a payment method, you represent that you are authorized to use the payment method provided and authorize us to charge your payment method for the total amount of your order, including any applicable taxes and other charges.
4.2. Billing Information Accuracy: You agree to provide current, complete, and accurate billing and account information for all purchases made through our website.
4.3. Payment Processing: Payments are processed securely via third-party payment processors compliant with PCI-DSS standards. We do not store any payment card details on our servers.
5. Shipping and Delivery
5.1. Shipping Policy: We ship worldwide using various carriers. Shipping costs and delivery times vary based on the destination and shipping method selected at checkout. Detailed shipping information is available on our Shipping Policy page.
5.2. Delivery Times: Shipping and delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or unforeseen circumstances.
5.3. Risk of Loss: Risk of loss and title for items pass to you upon delivery to the shipping carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
6. Returns and Refunds
6.1. Return Policy: We accept returns and offer refunds in accordance with our Return Policy, which is incorporated by reference into these Terms. Please review our Return Policy for detailed information about our return and refund practices.
6.2. Return Shipping: You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
7. Intellectual Property
7.1. Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of midentcare.com or its content suppliers and protected by international copyright laws.
7.2. Restrictions: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission by us.
8. Privacy Policy
8.1. Policy Integration: Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, and protect your information.
9. Limitation of Liability
9.1. Exclusion of Damages: To the maximum extent permitted by law, midentcare.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.
10. Governing Law
10.1. Jurisdiction: These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which midentcare.com is headquartered, without regard to its conflict of law principles.
11. Changes to Terms of Service
11.1. Modification Right: We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
12. Contact Information
12.1. Inquiries: Questions about the Terms of Service should be sent to us at customersupport@midentcare.com.
13. Miscellaneous
13.1. Entire Agreement: These Terms, together with our Privacy Policy and any other legal notices published on our website, shall constitute the entire agreement between you and midentcare.com concerning our Services.
13.2. Severability: If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
13.3. Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and midentcare.com’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
13.4. Third-Party Links: Our Services may include links to other websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.
13.5. Termination: The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
Thank you for visiting midentcare.com. We appreciate your business and look forward to serving you.