Shipping Policy
At MiDentCare, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:
Processing Time
Orders are typically processed and shipped within 1 business day from the date of purchase, excluding weekends and holidays.
During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.
Shipping Method
We offer standard and express shipping options depending on your location and the items in your order. Availability of shipping methods may vary.
Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order.
Delivery Time
Delivery times vary depending on the destination. Please note that unforeseen circumstances—such as weather delays, customs clearance processes, or carrier issues—may impact delivery times.
Change of Address
If you need to change the shipping address for an order already placed, please contact us at customersupport@midentcare.com as soon as possible.
We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.
Estimated Delivery Times
| Country | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 6–9 Business Days | 5–8 Business Days |
| United Kingdom | 6–9 Business Days | 5–8 Business Days |
| Canada | 6–9 Business Days | 5–8 Business Days |
| Australia | 6–9 Business Days | 5–8 Business Days |
| New Zealand | 6–9 Business Days | 5–8 Business Days |
| EU (Other) | 6–9 Business Days | 5–8 Business Days |
| Rest of the World | 8–12 Business Days | 8–12 Business Days |
| Netherlands | 6–8 Business Days | 4–7 Business Days |
| Belgium | 6–8 Business Days | 4–7 Business Days |
| France | 6–8 Business Days | 4–7 Business Days |
| Germany | 6–8 Business Days | 4–7 Business Days |
| Austria | 6–8 Business Days | 4–7 Business Days |
| Luxembourg | 6–8 Business Days | 4–7 Business Days |
If you have any questions regarding shipping, please contact our support team at customersupport@midentcare.com.